Frequently Asked Questions
What should I do when I need a translation?
Send us your documents or a representative sample for a free estimate. We will ask a few questions about your target audience and language, the format and scope of your documents and your deadline. The more details you give us, the more accurate our estimate will be.
Which languages do you translate into?
Our extensive network of professional translators allows us to translate into any language and within just about any subject area our clients might require. Rare languages may take longer, but we still offer our assurance that your text will be rendered accurately and consistently.
How long will the translation take?
The length of a translation project will vary depending on the length and complexity of your documents and the language you need. We will give you a reliable delivery date at the beginning of the project which ensures the best translation quality possible. Documents that are five to ten pages long take about 3-5 days to translate.
How much will the translation cost?
The cost of a translation depends on the language and the length of your original document. Also important is how soon you need the translation, as well as the complexity of the text and its format. We will give you a reliable cost and time estimate at the beginning of a translation project.
Who will work on my translation project?
All translations are consecutively processed by a translator, editor, proofreader and final reviewer. If multilingual desktop publishing, localization or multimedia production are involved, additional experts contribute at different stages of the project. This ensures the accuracy, consistency and quality of our translations. During the entire project, you will receive attentive customer service by an experienced project manager.
Why should I use a translation agency?
Maintaining in-house translators is expensive and inefficient even for large corporations. Selecting and dealing with freelance translators, editors and proofreaders just for occasional projects requires detailed knowledge about the translation process, for example cost/time planning and quality control procedures. All these concerns are taken off your hands when you use the services of a translation agency with established reputation, extensive resources and effective workflow processes and control mechanisms in place. Accuphrase offers all that in addition to premier customer service throughout any translation project.
When and how do you charge for your service?
Upon completion of your translation, we will send you an invoice. If a large project requires multiple production stages over the course of several months, we may request partial payment of the total amount at the beginning or halfway through the project.